FAQ - Frequently Asked Questions

We hope, that we will be able to answer your question here. If not, feel free to use our comment form below to ask or contact us directly. 

General Questions:

The concierge of my hotel is free, why I need you?

It depends what is important for you, how much support you need and how important discretion will be for you. The concierge will probably have only some locations he know about. And you can not be sure how discreet he will be. And the hotel service will end, when you are in the taxi, while your Nightlife Assistant also will solve your problems when you not can find it, they will overcharge you or not understand what you want. 

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I know some places already, so why I need Assistance?

The place you have been last month could have changed the owner, the concept or the price. In worst case they have adapt their business to foreigners and changed to a "tourist rip off" now. Or you go all the way and than they are closed. Sometimes you will spend 90 minutes to realize at the end, that the handjob is not available any more. So first could be we can find a better, cheaper or more nearby location, second we can double before you go there, if they are in service in provide what you are looking for. 

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Can I book 3 days and use one day each trip?

Sorry, but the booking period can not be "splitted". So a 7 day period will start with the day you confirm and end 7 days later. 

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I stay one week. Do you recommend to book 7 days?

That depends on your plan and how often you are free to discover the "dark side" of the city. Generally it`s no problem to book one day and use that to clear also the "hotspots" for the rest of your stay. But if security is an issue for you, it would be better to have an active booking period when you go out, just for the case you step into a situation, where you need support to avoid to get cheated or you lost the way and need some help for that. 

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I have been in SH before, why now I need Assistance?

It has been a little bit more complicate to discover the "naughty side" of the city over the last years. In many cities in China the police closed all sauna and massage studios. Luckily in Shanghai they did not, but nevertheless sauna and massage clubs need to operate in a much more discreet way now. That means all sauna advertisement on the building will have been removed, the entry will be closed and without knowing already where it is and how to get access, it is actually hard to find good service. Also the massage shops now either not provide happy ending any more or they provide both kind of service, because they will pretend to be legit, so also customer who look for a normal massage will show up, so that the risk rise up, that you also get only a normal massage. Based on that also the "rip of branch" grow a lot, because if it`s not easy to find out what a shop offer, it is easy to rip off clients who not familiar with Shanghai and the language. 

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Payment Questions:

Which payment ways you provide?

We directly provide the options to pay with credit card, Bitcoin or Cash. But beside that we are also "open" for other ways, if we can find a solution that will fit for both. For example Paypal denied to use their service because of the "sexual related content", so we would need to figure out a work around with a private account. For Wechat and Alipay we need to find a way where we can keep our privacy and so on. But what ever you prefer, we will try to see, if we can make it possible or not. 

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What`s the usage info on the Credit card statement?

There will be a billing from CC-Bill and a number, but no hint on our webpage or the service you booked, so no need to worry your colleagues or family will get to know that you did not only sleep in the night. 

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How does the Cash Payment work?

After you booked the service you will be forwarded to a order confirmation page where we will explain it step by step. But it`s easy. You simply need to deposit an envelope with the money at the reception of your hotel. You will write down who will pick it up, and we will send someone over to pick it up. 

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I never paid with Bitcoin? How does this work?

After you booked the service you will be forwarded to a order confirmation page where we will explain it step by step. But it`s easy. You simply need to deposit an envelope with the money at the reception of your hotel. You will write down who will pick it up, and we will send someone over to pick it up. 

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I would prefer to pay with Paypal? Is that possible?

I would prefer to pay with Wechat? Is that possible?

I would prefer to pay with Alipay? Is that possible?

Booking Questions:

How can I book your Service?

Will the booking require personal information?

I am VIP member? Do I still need to book the Service?

My schedule is not fixed, how can I book?

It`s late. If I book now, the service end at midnight?

When it is recommended to book?

Service Questions:

Will I also be in touch with the same Assistant?

Is VIP membership needed, when I booked Assistant?

I booked and paid, when can I start to use the Service?

How the Assistant know that I have a subscription?

I for example want to get a massage? How it works?

Will the Assistant also arrange girls who come to me?

Will my friend/colleague also use your Service?

Is there any limitation for the service beside the time?

Will the Assistant also help me with "daytime" stuff?

What can I do, if I need the Service in the night?

How can someone not there help me, if I get cheated?

What happened, if the Assistant has no answer for me?

How many addresses will the Assistant research me?

Other Questions:

For me privacy is important. How can we deal that?

Will I get a refund, if I not need any Assistance?

I don`t have a Chinese phone number. What to do?

Will the Assistant also come over to help me?

What happened, if my trip will be postboned?

If there is anything else you want to ask, you can leave a comment here or feel free to contact us directly (Contact)

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Your Nightlife Guide Team:

Latest Update : Dec. 3rd

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