How to get in touch with your Assistant Service?

Thank you for your interest to contact our assistant service. We are looking forward to help you around and make sure, you will enjoy your time in Shanghai. 

Please consider, that our Assistant service is not a free offer. For qualified researches or answers, please book a Service period in advance (You can find our booking form here).

For further request about our Assistance Service, feel free to contact us directly or you also can check out our FAQs.

English Speaking Assistance Service: 

Wechat: 13045607727

Whatsapp: 13045607727

Phone: (0086) 130 - 45607727


(require a paid service period for qualified service requests)


Our Assistance Service is online for you daily from 11 am to midnight

(beside that time window you still can give it a dry, but we can not guarantee, that there will be a "live Assistant" available, but we reply as soon as possible)

Anything you want to tell us? Or something you like to ask us? Or you have a idea or requirement, how we could improve our service? Leave your comment below (please consider, the comments will be public): 

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Latest Update: Jul 25th

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